Refund policy

Exchange / Return - READ CAREFULLY BEFORE BUYING

IMPORTANT - Modeling straps fit into underwear, returns are not accepted if use is found.

The manufacturer's warranty does NOT cover misuse. All parts undergo a thorough quality control, manual and fully documented. In the past 12 months, our manufacturing defect rate is 0.

The change of your modeling belt can be done within 7 calendar days after receipt, through a request via e-mail at contato@bellashaper.com.br. When you receive your styler, make sure the size is right for you. If you have doubts the first time you wear it, send a photo on Whatsapp, ( 11) 4673-2762 , so that we can help you.

If the size is incorrect, immediately remove the styler, so that it does not have marks to use and compromises the exchange.

If the exchange is necessary, NO remove the attached label, as we do not accept returns of products with signs or marks of use, washing or smell. We do not refund products damaged by misuse.

    After the return request, within 48 hours a post authorization will be sent via email for you to return the product to us, through a post office.

    After receipt, we have a period of 15 days to perform the analysis, and if it is found that there was no use or damage to the product, we will refund the amount paid within 30 days, or exchange it for another product if the customer prefers, upon stock availability.

    For credit card payments, the chargeback will occur on the next invoice, and the reimbursement term depends on the card issuer. In purchases paid by bank slip or debit, the refund will be made through deposit in the buyer's checking account. The CPF of the current account holder must be the same as that shown on the order (customer's CPF).

    If there is any discrepancies, usage rates, missing labels, invoices, missing accessories or damaged packaging, we reserve the right not to accept the exchange / return and will resend the product to the sender without prior notice.

    All products are thoroughly inspected before being shipped, and the manufacturing is done to the highest quality standard, with the best raw material, from reputable national suppliers and who also follow high quality standards, so we give full guarantee against manufacturing defects, provided that the conditions Instructions for use .